Serial content: Mockumentary

Employer branding reimagined: With the mockumentary "Die Filialhelden," everyday life at Lidl becomes an entertaining series—authentic, humorous, and reaching millions.
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ABC
Subtext
Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Lidl

Company

Meta
TikTok
YouTube

Platform

Nahrungsmittel
Einzelhandel

Industry

Organic
Paid
Content Creation
Strategie

Services

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The Situation

Lidl wanted to become more visible and approachable as an employer—especially among a young, social-media-savvy target audience. Instead of relying on classic employer branding clichés, the company sought an authentic yet entertaining way to provide insights into daily work life.

Implementation

The mockumentary "Die Filialhelden" is an eight-part series that brings the daily grind at Lidl to social media feeds with a humorous twist. The story centers on Mark, a marketing colleague from headquarters, who teams up with store employees to try and boost the company's social media engagement.

Almost all roles were played by real Lidl employees, including store manager Kevin Kublik, who already inspires over 900,000 followers with authentic behind-the-scenes content. The series was inspired by popular comedy formats like "The Office" or "Superstore," but reinterpreted specifically for Lidl: charming, self-deprecating, and true to real-life work.

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https://mawave.b-cdn.net/pages/cases/Lidl/20250731_Organic_LIDL_CC_Filialhelden_Folge_05_Die_schlechte_Bewertung.mp4; https://mawave.b-cdn.net/pages/cases/Lidl/20250731_Organic_LIDL_CC_Filialhelden_Folge_06_True_Crime.mp4; https://mawave.b-cdn.net/pages/cases/Lidl/20250731_Organic_LIDL_CC_Filialhelden_Folge_07_Der_Schichtplan.mp4; https://mawave.b-cdn.net/pages/cases/Lidl/20250731_Organic_LIDL_CC_Filialhelden_Folge_08_Der_virale_Hit.mp4

Outcomes

With over 6.5 million views, 35,000 likes, and hundreds of comments, the mockumentary generated a massive response. The community loved the humor and authenticity, immediately calling for a second season. "Die Filialhelden" shows how employer branding can become genuine entertainment that meets people exactly where they are.

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