Strategic direction, content creation, and operational ad account management from a single source

Acquiring new customers and lowering CACs

ARMEDANGELS

Company

Meta

Platform

Fashion

Industry

Performance

Services

Acquiring new customers and lowering CACs
Acquiring new customers and lowering CACs

Overview

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312% | Increase in Ad Spend; 327% | Increase in number of new customers; 19% | Increase in CTR;
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Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Social Lead Agency for Consumer Brands
social media lead agency
Story

We are not here to make fashion - we are here to make a change

True to this motto, the Cologne-based fashion label is revolutionizing the fashion industry. ARMEDANGELS designs timeless styles and produces them according to the highest standards for people and the planet. They are committed to fair working conditions and use natural or recycled fibers, free from hazardous chemicals. But they don't just sell clothing – their mission is to inform, inspire, and motivate people to make a real difference together.

Goal

Acquiring new customers while achieving the best possible CACs

Our goal was to get as many people as possible excited about the brand. At the same time, we aimed to keep CACs (Customer Acquisition Costs) as low as possible.

Process

Solution

Strategic direction, content creation, and operational ad account management from a single source

We prioritized the following topics right at the start of our collaboration:
‍
Reporting

‍The foundation for a controlled optimization process is a clean data basis. To analyze the results of our campaigns, we implemented precise reporting that integrates various data sources (Facebook Ads Manager, Google Analytics & shop data). For this, we created a custom pivot table that consolidates all data in a clear, organized way.
‍
Targeting‍

The specific objective for ARMEDANGELS: Increase the number of new customers. To boost the conversion rate of our campaigns, we placed great importance on a clean exclusion of existing customers.
‍
Attribution Window

‍Last-click attribution via Google Analytics serves as the basis for evaluating ARMEDANGELS' performance. To determine which attribution window in the Facebook campaign settings has the greatest incremental impact on last-click performance, we set up a dedicated test. The result: We see the highest share of last-click purchases via the 7-day-click attribution while maintaining low CPMs and strong CTRs.
‍
Dynamic Product Ads

‍In addition, the DPA (Dynamic Product Ads) campaigns were optimized, as they were identified as one of the biggest revenue drivers. Specifically, we grouped products into sets based on criteria like top-sellers or gender and tested them against each other. The top performers were then scaled significantly.
‍
Testing Roadmap

‍The use of a strategic testing roadmap has proven particularly effective. This involves testing various hooks and angles against one another.

In the case of ARMEDANGELS, for example, we tested lifestyle images against product images. This allows us to see in a direct comparison what works for the brand. For ARMEDANGELS and fashion brands in general, we can conclude: Ads with a product focus perform best.

Learning

Efforts are paying off

To evaluate the results of our efforts, we compare the first half of 2022 (the period since we began working with ARMEDANGELS) with the first half of 2021 below.
‍
Ad Spend
312% increase in ad spend.
‍
New Customers
327% increase in the number of new customers. In the best month, even 439%.
‍
CAC (Customer Acquisition Costs)
5% reduction in CACs. This was achieved despite CPMs (Cost per Mille) rising by approximately 50% compared to 2021.
‍
CTR (Click-Through-Rate)
19% improvement in CTR.

ARMEDANGELS
Your Brand 🤝🏼 Social Media

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We translate your brand to social media.

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